From alarm systems and 24/7 monitoring to video surveillance and access control, find answers to some of the most common questions about our security solutions, installation process, and ongoing support.
Q: 1. What types of security systems does Bitscore Security install?
We design and install complete security solutions including intrusion alarm systems, video surveillance, access control, video intercoms, and 24/7 professional monitoring. Systems can be designed as standalone solutions or integrated depending on your property and requirements.
Q: 2. Do you provide security systems for both homes and businesses?
Yes. We provide security solutions for residential, commercial, industrial, retail, institutional, and multi-site environments. Every system is designed around the specific needs of the property rather than using a one-size-fits-all approach.
Q: Do you offer 24/7 alarm monitoring?
Yes! Professional monitoring is available 24 hours a day, 7 days a week. When a monitored alarm signal is received, the central monitoring station follows the appropriate response procedures and can contact designated individuals or emergency services when required.
Q: 4. Can I control my alarm system from my phone?
Yes! Compatible systems can provide mobile access that allows you to arm or disarm your system, receive notifications, review system activity, and manage certain security functions remotely.
Q: Can you take over or monitor an existing alarm system?
In many cases, yes. We can assess your existing equipment to determine whether it can be reused, upgraded, or connected to our monitoring services. Compatibility depends on the manufacturer, age, condition, and configuration of the existing system.
Q: What happens if my Internet goes down?
This depends on how your system communicates. Alarm systems can be configured with cellular communication or other backup options so that monitoring does not necessarily depend solely on your Internet connection. We can recommend the appropriate level of redundancy for your property.
Q: How often should an alarm system be serviced?
We recommend periodically testing and maintaining your system to ensure sensors, batteries, communication devices, sirens, and other components are functioning correctly. Older systems may require more frequent attention as equipment and batteries age.