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FAQ

Our security systems FAQ answers common questions about alarms, 24/7 monitoring, surveillance cameras and access control for homes and businesses in Montreal. Learn more about installation, system options and ongoing support.

Q: What types of security systems does Bitscore Security install?

We design and install complete security solutions including intrusion alarm systems, video surveillance, access control, video intercoms, and 24/7 professional monitoring. These systems can operate independently or work together, depending on your property and requirements.

Explore our Products & Services for more details.

Q: Do you provide security systems for both homes and businesses?

Yes. We provide security solutions for residential, commercial, industrial, retail, institutional, and multi-site environments. Every system is designed around the specific needs of the property rather than using a one-size-fits-all approach.

Q: Do you offer 24/7 alarm monitoring?

Yes! Professional monitoring is available 24 hours a day, 7 days a week. When a monitored alarm signal is received, the central monitoring station follows the appropriate response procedures and can contact designated individuals or emergency services when required.

Q: Can I control my alarm system from my phone?

Yes! Compatible systems can provide mobile access that allows you to arm or disarm your system, receive notifications, review system activity, and manage certain security functions remotely.

Q: Can you take over or monitor an existing alarm system?

In many cases, yes. We can assess your existing equipment to determine whether it can be reused, upgraded, or connected to our monitoring services. Compatibility depends on the manufacturer, age, condition, and configuration of the existing system.

Q: What happens if my Internet goes down?

It depends on your alarm system’s connection. With a compatible cellular communicator and an active monitoring plan, your system can send alarm signals without relying on your Internet connection. We can assess your equipment and recommend suitable backup communication options.

Q: How often should an alarm system be serviced?

We recommend periodically testing and maintaining your system to ensure sensors, batteries, communication devices, sirens, and other components are functioning correctly. Older systems may require more frequent attention as equipment and batteries age.

Still Have Questions?

Need help choosing a security system for your Montreal home or business?

Contact Bitscore Security to discuss your property, existing equipment and monitoring needs.